Gold Standard Service Training, INC, Leadership Fundamentals: Culture Meets Strategy: Developing High-Performance Fixed Ops Teams
Price: $39.95
(as of May 13, 2025 19:19:13 UTC – Details)
This is supplemental material for our Leadership Course and should not be purchased separately from the actual course itself.
In Culture Meets Strategy, the Leadership Fundamentals section establishes the foundation for building high-performance teams in Fixed Operations by focusing on the core traits, habits, and mindset of effective leaders. It emphasizes that leadership is not about titles but about influence, accountability, and consistent action.
Key concepts include:
Self-awareness and Emotional Intelligence: Leaders must understand their impact on team morale and performance, showing empathy, self-control, and strong communication.
Vision and Alignment: Effective leaders create and communicate a compelling vision that aligns team efforts with business goals, fostering a shared purpose.
Leading by Example: High-performance leaders model the behaviors they expect—punctuality, professionalism, ownership, and a commitment to excellence.
Coaching and Development: Rather than micromanaging, strong leaders mentor and coach their team, focusing on growth and skill-building to drive results.
Accountability Culture: Leaders are responsible for setting clear expectations, providing feedback, and holding both themselves and others accountable to high standards.
Adaptability and Resilience: In a fast-paced fixed ops environment, leaders must embrace change, make timely decisions, and stay focused under pressure.
Ultimately, this section positions leadership as the catalyst for transforming shop culture and unlocking team potential, where strategy only succeeds when rooted in strong, consistent leadership.
ASIN : B0F7GFTW9W
Publisher : Independently published (May 3, 2025)
Language : English
Paperback : 160 pages
ISBN-13 : 979-8282382846
Reading age : 15 – 18 years
Item Weight : 1.06 pounds
Dimensions : 8.5 x 0.38 x 11 inches
